We may collect personal information that you voluntarily provide to us when you use our website or services. This may include:

• Name

• Phone number

• Email address

• Billing and delivery address

• Order information and purchase history

• Payment and transaction information

• Account or login information, if applicable

• Information you provide when contacting us

• Customer preferences or information related to loyalty programs

• Other information you voluntarily provide through forms, surveys, or customer service communications

Payment information may be processed by third-party payment processors. Adams St Grocery & Deli may not directly store your complete credit or debit card number.

We and our service providers may collect Personal Information in a variety of ways, including through our website and online ordering services.

For example, we may collect Personal Information when you:

• Create or use an online account

• Place an order through our website

• Request delivery or pickup

• Join a loyalty or rewards program

• Sign up to receive emails, text messages, or other communications

• Contact us with a question or request

• Submit a form through our website

• Participate in promotions, surveys, or special offers

• Interact with our website or online services

We need to collect certain Personal Information in order to provide the requested services, process orders, communicate with customers, and provide customer support.

We may use Personal Information for the following purposes:

• Process and fulfill customer orders

• Process payments and transactions

• Provide pickup and delivery services

• Communicate with customers about orders

• Respond to customer questions and requests

• Provide customer service

• Manage customer accounts

• Administer loyalty or rewards programs

• Send promotional offers and marketing communications when permitted

• Improve our website, online ordering experience, and services

• Understand customer preferences and ordering activity

• Prevent fraud, unauthorized transactions, and misuse of our services

• Comply with applicable laws and legal requirements

Our website may use NOLA Eatz and/or other third-party service providers to provide online ordering, website, payment, delivery, customer management, or related services.

When you place an order through our website, information necessary to complete the transaction may be shared with the service providers involved in processing and fulfilling your order.

These service providers may process information such as your name, contact information, order details, delivery information, and payment-related information on our behalf.

Their use of information may also be governed by their own privacy policies and terms of service.

Payments made through our website may be processed by third-party payment processors.

For security purposes, Adams St Grocery & Deli generally does not need to have access to or store your complete credit or debit card number. Payment information may be transmitted directly to our payment processing provider.

Third-party payment processors may collect and process payment information in accordance with their own privacy policies and security practices.

We may share Personal Information with trusted service providers and business partners when necessary to operate our business and provide services to you.

For example, information may be shared with:

• Online ordering providers

• Payment processing companies

• Delivery service providers

• Website hosting and technology providers

• Customer relationship and loyalty platforms

• Email or text messaging providers

• Marketing and analytics service providers

• Other vendors that assist us in operating our business

We do not sell your personal information for money.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, employees, business, or the safety of others.

Our website and service providers may use cookies, pixels, analytics tools, and similar technologies to help operate and improve the website.

These technologies may be used to:

• Remember website preferences

• Understand how visitors use our website

• Improve website performance

• Measure advertising or marketing effectiveness

• Understand customer interactions with our website

• Provide relevant content or communications

You may be able to control cookies through your web browser settings. Disabling certain cookies may affect the functionality of some portions of the website.